First telephone the electricity board to check that the loss of power is not because of a general power cut, unpaid bills or failure to pay for connection. If none of the above are applicable, first check your fuse box to ensure that the switches have not tripped.
All switches should be in the ‘On’ position and any found in the ‘Off’ position can easily be switched back on. Please watch this video guide to checking your fuse box.
If the loss of power is not due to one of those factors then you must report this issue through this system and contact us by telephone.